Roland burned his left hand on a 400 degree pipe while at work. He called FireBurnDoctor within four minutes of the burn with a pain level of 7-8 (on a scale of 0 - 10). Unable to call back until the end of his work shift, Roland left a message about 6 hours after he burned himself to say, "I'm sorry I didn't call back earlier... to update you. My hand got a lot better... a whole lot better! Thank you."
Roland B., Louisiana
Mike burned himself on a hot pipe and had an initial pain level of 8.5 (on a scale of 0 to 10). In just 5 minutes after calling FireBurnDoctor, the pain was down to a 3. In another 38 minutes, the pain was down to a two, and he added that "there's a little spot there, but it feels good. Thank you." A little later, Mike reported that the pain had disappeared entirely by morning.
Mike M., California
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